Website: austinrichmond.com
Company: Austin Richmond Homes (“Austin Richmond Homes,” “we,” “us,” or “our”)
Austin Richmond Homes respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or communicate with us.
By accessing our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We collect information when you:
- Request community or home details
- Submit a contact form
- Sign up for updates or newsletters
- Communicate with our sales team
- Schedule a tour
- Apply for employment
Personal information may include:
- Name
- Email
- Phone number
- Address
- Homebuying preferences
- Budget and timeline (optional)
- Any information submitted in forms or conversations
Information Collected Automatically
We may automatically collect:
- IP address
- Browser/device info
- Pages visited & interaction data
- Time spent on site
- Referring website
- Cookies & tracking data (see Cookie Policy below)
Third-Party Sources
We may receive data from:
- CRM platforms
- Digital advertising platforms
- Real estate platforms (Zillow, Realtor.com, etc.)
- Social media platforms (Meta, Google, etc.)
2. How We Use Your Information
We use your info to:
- Provide you community & home info
- Respond to inquiries & schedule tours
- Send marketing communications
- Improve website performance & ads
- Analyze customer interest & activity
- Ensure security & prevent fraud
- Comply with laws & obligations
3. Sharing Your Information
We may share data with:
- CRM & marketing platforms
- Website & hosting providers
- Digital advertising partners
- Authorized internal personnel
- Service providers for site functionality
We do not sell personal information for money.
Advertising cookies may be considered “sharing” under certain state laws.
4. Marketing Communications
By submitting your information, you agree to receive:
- Email updates
- Community announcements
- Event invitations
- Promotions/incentives
You may opt-out anytime via the link in emails or by contacting us.
5. Data Security
We use reasonable technical and administrative controls to protect your data.
However, no system is 100% secure.
6. Data Retention
We retain information as long as necessary for:
- Homebuying communication
- Legal obligations
- Business operations
7. Your Rights
Depending on your state, you may:
- Request access to your data
- Request correction or deletion
- Opt-out of marketing
- Opt-out of data sharing for advertising
To exercise rights, contact:
📧 info@austinrichmond.com
8. Children’s Privacy
We do not knowingly collect data from children under 13.
9. Changes to This Policy
We may update this policy periodically.
New versions will include a “Last Updated” date.
10. Contact Us
Questions? Contact us:
Austin Richmond Homes
📧 info@austinrichmond.com
🌐 austinrichmond.com
